Playbook
Hot lead close
Use when: Score 70+, Hot Lead, Offer Sent, or Showed Up
Keep it short: goal → schedule → one clear next step. Offer 2 visit/decision slots, not endless info.
FitLead AI tools
Sales command center
AI-style coaching for your gym leads: what to say, who to chase, objection scripts, and manual approval queue. No WhatsApp auto-send yet.
Active
14
Due today
7
Hot
5
Booked
2
No reply
0
Today mission
Clear 7 due follow-up(s) first. Copy drafts from Queue, mark sent manually, then update status.
Playbook
No reply revive
Use when: No Reply or follow-up overdue
Gentle nudge only. If still silent after this, move to Nurture Later so CRM stays clean.
Playbook
Price objection
Use when: They ask price before goal/schedule
Don't dump price blindly. Ask goal + training frequency, then frame value as cost per session.
Lead coach
Top leads to work now
ClosingBooked visit needs reminder
Mira
This lead is close to decision. Keep message short, remove friction, and push one clear next action.
Next best action: Send reminder and prepare tour/body assessment talking points.
Status: Booked Trial
Score: 90/100
Goal: general_fitness
Area: Mid Valley
Schedule: night
Source: qr
Next follow-up: 2026-05-23
First reply
Hi Mira, friendly reminder for your visit/trial at Celebrity Fitness Bangsar Village 2. Kalau timing berubah, just let me know ya 😊
Follow-up
Hi Mira, just checking back. If you still want to start gym around Bangsar, I can help compare the best option based on your goal and schedule.
Close script
Bro/Sis, based on your goal (general_fitness) and schedule (night), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?
HotHigh intent score
Aiman
This lead has enough context for a soft appointment push. Avoid over-explaining price before confirming schedule and goal.
Next best action: Offer two visit slots for gym tour/trial/body assessment.
Status: Hot Lead
Score: 95/100
Goal: fat_loss
Area: Bangsar
Schedule: after_work
Source: instagram
Next follow-up: 2026-05-23
First reply
Hi Aiman, boleh 😊 I can help check membership option yang sesuai. Before I share details, goal utama you fat loss, and usually free train waktu after work ke?
Follow-up
Hi Aiman, faham — price memang kena make sense. Usually I compare ikut how often you train, so cost per session nampak clearer. Want me to suggest option yang paling practical for your schedule?
Close script
Bro/Sis, based on your goal (fat_loss) and schedule (after_work), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?
ClosingBooked visit needs reminder
Bangsar Boutique Collective
This lead is not ready for hard close yet. Missing: goal, preferred training time, start timeline. Qualify first, then offer visit slots.
Next best action: Send reminder and prepare tour/body assessment talking points.
Status: Booked Trial
Score: 50/100
Goal: fitness goal not captured
Area: Bangsar Village
Schedule: training time not captured
Source: manual
Next follow-up: 2026-05-23
First reply
Hi Bangsar Boutique Collective, friendly reminder for your visit/trial at Celebrity Fitness Bangsar Village 2. Kalau timing berubah, just let me know ya 😊
Follow-up
Hi Bangsar Boutique Collective, just checking back. If you still want to start gym around Bangsar, I can help compare the best option based on your goal and schedule.
Close script
Bro/Sis, based on your goal (fitness goal not captured) and schedule (training time not captured), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?
HotHigh intent score
SMOKE GYM 1779648246049
This lead has enough context for a soft appointment push. Avoid over-explaining price before confirming schedule and goal.
Next best action: Offer two visit slots for gym tour/trial/body assessment.
Status: Hot Lead
Score: 95/100
Goal: lose_weight
Area: Bangsar
Schedule: after_work
Source: manual-smoke
Next follow-up: not set
First reply
Hi SMOKE GYM 1779648246049, boleh 😊 I can help check membership option yang sesuai. Before I share details, goal utama you lose weight, and usually free train waktu after work ke?
Follow-up
Hi SMOKE GYM 1779648246049, faham — price memang kena make sense. Usually I compare ikut how often you train, so cost per session nampak clearer. Want me to suggest option yang paling practical for your schedule?
Close script
Bro/Sis, based on your goal (lose_weight) and schedule (after_work), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?
WarmFollow-up scheduled
Bangsar South CoWork Hub
This lead is not ready for hard close yet. Missing: goal, preferred training time, start timeline. Qualify first, then offer visit slots.
Next best action: Qualify missing goal + preferred training time before pitching.
Status: Interested
Score: 55/100
Goal: fitness goal not captured
Area: Bangsar South
Schedule: training time not captured
Source: manual
Next follow-up: 2026-05-04
First reply
Hi Bangsar South CoWork Hub, boleh 😊 I can help check membership option yang sesuai. Before I share details, goal utama you your fitness goal, and usually free train waktu after work/weekend ke?
Follow-up
Hi Bangsar South CoWork Hub, just checking back. If you still want to start gym around Bangsar, I can help compare the best option based on your goal and schedule.
Close script
Bro/Sis, based on your goal (fitness goal not captured) and schedule (training time not captured), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?
HotFollow-up scheduled
Bangsar Corporate Suites
This lead is not ready for hard close yet. Missing: goal, preferred training time, start timeline. Qualify first, then offer visit slots.
Next best action: Qualify missing goal + preferred training time before pitching.
Status: Hot Lead
Score: 45/100
Goal: fitness goal not captured
Area: Bangsar
Schedule: training time not captured
Source: manual
Next follow-up: 2026-05-24
First reply
Hi Bangsar Corporate Suites, Am here from Celebrity Fitness Bangsar Village 2. I help people around Bangsar choose a practical gym routine and membership option. Kalau ada anyone from your team nak start, boleh saya share quick details?
Follow-up
Hi Bangsar Corporate Suites, just checking back. If you still want to start gym around Bangsar, I can help compare the best option based on your goal and schedule.
Close script
Bro/Sis, based on your goal (fitness goal not captured) and schedule (training time not captured), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?
WarmNeeds qualification
CA0300107-X
This lead has enough context for a soft appointment push. Avoid over-explaining price before confirming schedule and goal.
Next best action: Warm lead — ask schedule and move them toward a quick visit.
Status: New
Score: 60/100
Goal: fat_loss
Area: bangsar
Schedule: morning
Source: whatsapp
Next follow-up: not set
First reply
Hi CA0300107-X, based on your goal fat loss, best next step is a quick tour/body assessment at Celebrity Fitness Bangsar Village 2. I can suggest 2 slots if you want.
Follow-up
Hi CA0300107-X, just checking back. If you still want to start gym around Bangsar, I can help compare the best option based on your goal and schedule.
Close script
Bro/Sis, based on your goal (fat_loss) and schedule (morning), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?
Cold/Warm-upFollow-up scheduled
Mid Valley F&B Group
This lead is not ready for hard close yet. Missing: goal, preferred training time, start timeline. Qualify first, then offer visit slots.
Next best action: Qualify missing goal + preferred training time before pitching.
Status: Follow-up
Score: 20/100
Goal: fitness goal not captured
Area: Mid Valley
Schedule: training time not captured
Source: manual
Next follow-up: 2026-05-04
First reply
Hi Mid Valley F&B Group, Am here from Celebrity Fitness Bangsar Village 2. I help people around Bangsar choose a practical gym routine and membership option. Kalau ada anyone from your team nak start, boleh saya share quick details?
Follow-up
Hi Mid Valley F&B Group, just checking back. If you still want to start gym around Bangsar, I can help compare the best option based on your goal and schedule.
Close script
Bro/Sis, based on your goal (fitness goal not captured) and schedule (training time not captured), easiest next step is a quick visit at Celebrity Fitness Bangsar Village 2. You can see the gym, check the crowd, and I explain the most practical option clearly. Which timing easier — after work or weekend?
Appointment push
If you want, I can help arrange a quick visit at Celebrity Fitness Bangsar Village 2. Which timing is easier for you: after work or weekend?
Objection handling + qualification questions
Price objection
Faham, price memang kena make sense. Usually I compare ikut how many times you realistically train per week, then kira cost per session. If you train 3x/week, it becomes easier to see which option is worth it.
Time objection
Faham kalau busy. We don't need perfect schedule — just find 2-3 slots weekly that are realistic. If after work is packed, weekend or lunch slot might work better.
Distance objection
Faham kalau location concern. If you already pass Bangsar/BV2 for work, errands, or weekend, it can still be practical. Let's match it to your normal route first.
Need to think
No worries, take your time. To make it easier, I can summarize the option, price logic, and what first week looks like so you can decide without pressure.
Qualification questions
- - Main goal sekarang apa — lose weight, build muscle, general fitness, or restart routine?
- - Usually free train bila — morning, after work, night, or weekend?
- - You stay/work around Bangsar or selalu lalu BV2?
- - Nak start this week, this month, or just surveying first?